SenangBeli respects your privacy and is committed to protecting the personal information you provide when using our website and services.
Information We Collect
When you visit our website, create an account, place an order, contact us or use our services, we may collect information such as your name, email address, telephone number, billing and shipping address, order details, payment-related information and other information necessary to process your order.
We may also collect technical information such as your IP address, browser information, device information and website usage data.
How We Use Your Information
We may use your personal information to process and fulfil your orders, arrange delivery, communicate with you regarding your purchases, provide customer support, process returns or refunds, maintain and improve our website, prevent fraud or misuse, and comply with applicable legal or regulatory requirements.
Payments
Payments may be processed through third-party payment service providers. SenangBeli does not necessarily receive or store your complete banking or payment credentials. Payment providers may collect and process information according to their own privacy policies and security procedures.
Shipping and Delivery
To fulfil your order, relevant information such as your name, delivery address, telephone number and order details may be shared with suppliers, fulfilment partners, logistics providers and courier companies where necessary to process and deliver your purchase.
Some products may be sourced from overseas. Where necessary for order fulfilment, relevant order information may therefore be processed by service providers outside Malaysia.
Cookies and Website Technology
Our website may use cookies and similar technologies to enable essential website functions, remember preferences, understand website usage and improve your shopping experience.
Third-party services integrated with our website may also use cookies or similar technologies according to their respective policies.
Sharing of Personal Information
We do not sell your personal information.
We may share personal information with trusted service providers where reasonably necessary to operate our business, process payments, fulfil orders, provide delivery, maintain our website, provide customer support or comply with legal requirements.
Data Security
We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain order and customer information for as long as reasonably necessary for order fulfilment, customer service, accounting, legal, tax, fraud-prevention and other legitimate business purposes.
Your Personal Information
You may contact us if you wish to request access to or correction of personal information that we hold about you, subject to applicable requirements and exceptions.
Third-Party Links
Our website may contain links to third-party websites or services. SenangBeli is not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices or applicable requirements. The latest version published on this website will apply.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact SenangBeli through the contact information provided on our website